# Commerceworks

> Commerceworks builds, designs and maintains online commerce systems specialised in booking and experience commerce: tours, activities, events and rentals. The platform also extends to other commerce models, including product e-commerce.

Website: https://commerceworks.ai
Contact: hello@commerceworks.ai (email is the way to talk to us or book a demo)

## Why booking and experience commerce

Booking and experience businesses sell time and capacity, not just products. Standard shop platforms are built around products in stock and handle availability, time slots, shared resources and deposits poorly. Commerceworks is built for these needs. Arc4 is a live Commerceworks booking client.

## What merchants get

- A system tailored to how the business actually works, not a template the merchant bends themselves to.
- Built to the merchant's needs quickly, agilely and cost efficiently. Commerceworks is AI-delivered: AI has collapsed the cost of building and maintaining custom commerce software, which is why bespoke is now affordable.
- Consumer payments with no dependence on a specific payment service provider, and invoicing as part of the same platform.
- Pricing is tailored per merchant. Flat monthly fee, no revenue share.

## Modules

- Booking: date and time-slot bookings for tours, activities, events and rentals.
- E-commerce: a product shop with catalogue, cart and checkout.
- Capacity planning: planning how many bookings each slot, resource and day can take.
- Timesheets: recording the hours staff and guides work against bookings and events.
- Partner and third-party logins: separate logins for resellers, partners and other third parties.
- Price points: different prices for customer groups, dates, seasons and channels.
- Rentals: renting out equipment and other items for a period of time.
- Payments: consumer payments without dependence on a specific payment service provider.
- Invoicing: invoices issued from the same platform that takes payments.

## How it works

1. Tell us about your business. The merchant describes how their business works.
2. Choose your modules. The merchant picks what they need from the module set.
3. We tailor the foundation. Every module is adjusted exactly to the merchant's needs, built with Commerceworks expertise and experience, and stays fully modifiable by the merchant.
4. Request changes every month. Each month the merchant has capacity to request changes, and they are delivered on request.

## AI-native through MCP

Merchants work with the platform AI-natively through MCP (Model Context Protocol) connections. A Commerceworks AI assistant guides the merchant through scoping and setting requirements for anything they want to build or add. The merchant's own AI agents can also work with the store through MCP: bookings, orders and store data.

## Technology

Commerceworks projects are built on Medusa (https://medusajs.com), the open-source commerce framework, with Next.js, React, Tailwind and PostgreSQL.

## Who we are

Commerceworks brings 10 years of e-commerce experience working in leading technology companies in the segment, with global scale and payments expertise, from running experience commerce and e-commerce.

## Pages

- [Home](https://commerceworks.ai/): overview
- [Experience commerce](https://commerceworks.ai/experience-commerce): tours, activities, events and rentals, and why they need their own system
- [How it works](https://commerceworks.ai/how-it-works): the four-step process and the modules
- [Payments and invoicing](https://commerceworks.ai/payments-and-invoicing): provider-neutral payments and invoicing
- [AI-native](https://commerceworks.ai/ai-native): working with the platform through MCP
- [Technology](https://commerceworks.ai/technology): Medusa and the stack
- [About](https://commerceworks.ai/about): who we are
- [Contact](https://commerceworks.ai/contact): hello@commerceworks.ai